Delivery Fees
We ship free worldwide. Shipping times vary for different products and are calculated based on your order's size, weight and destination. The delivery price of each order will be displayed during the checkout process prior to payment and order confirmation and will be included in the total price of your order. Buyer is responsible for customs duties and other regional charges.
Delivery Time
Typically, delivery occurs within 5 working days of us receiving your payment authorisation and cleared funds. In some cases the estimated delivery time frame will be longer, for example where items are made to order. From time to time the delivery of specific items will exceed our usual 5 working day delivery window for reasons outside our control. We work hard to process all orders as quickly as possible and we will send you an email to let you know when your item has been dispatched by us.
Risk in the products passes to you on delivery. We do not accept liability for any loss, theft or damage to the products after delivery.
Delivery Methods & Locations
We work with a number of delivery partners including Fedex, UPS and courier companies. Your order will be delivered to the delivery address provided by you.
Returns Policy
If for any reason you are not satisfied with your purchase it can be returned for an exchange or refund within 30 days, no questions asked. The returned item must be in original condition and in original packaging.
We guarantee to replace, exchange or refund any goods that are delivered to you damaged or faulty. This guarantee requires you to inform us immediately of the problem.
Incorrectly Described Goods
We guarantee to exchange or refund any goods that do not match the description on our website. This guarantee requires you to inform us immediately of the problem. Shipping costs for returned goods are the responsibility of the customer.
Goods that cannot be returned
Products that have been used cannot be returned.
